Tuaieu provides comprehensive after-sales support for orders placed both on our website and on Amazon, with coverage for up to 90 days after purchase. Simply fill out the form or send us an after-sales support email directly, and we will reply within 1–2 business days.
Redefining Women's Pleasure
At Tuaieu, we continually push the boundaries of female pleasure.
We believe every woman deserves deeper, more authentic orgasms — and our toys are designed to make that possible.
Each product supports both solo exploration and partner play, enhancing intimacy and creating more excitement together. With app control and multiple customizable modes, Tuaieu toys deliver a freer, more immersive pleasure experience.
Countless women have shared that they reached their first true climax or discovered entirely new sensations with Tuaieu. We’re not just here to bring you pleasure — we’re here to redefine it.
2023
In the beginning, most of our products were traditional silicone dildos. Upholding our principle of using only body-safe silicone, we developed sizes suitable for the majority of toy users. Whether beginners or experienced enthusiasts, everyone can enjoy satisfying pleasure from the carefully designed dimensions of our products.
2023
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store. In addition, we recently launched two new silicone dildos, PinkPulse and Pulsea, designed with body-safe materials and crafted to provide satisfying pleasure for all users.
2025
Future
At the end of 2025, we launched Ena — a multifunctional app-controlled toy with 33+ vibration modes. It delivers multi-point stimulation, enhances long-distance intimacy, and frees pleasure from manual control. Going forward, we’ll keep focusing on smart toys, letting technology bring women more pleasure and possibilities.
Tuaieu provides after-sales support for up to 90 days from the date of purchase for eligible orders placed on both our website and Amazon.
You can either fill out our after-sales support form or send us an after-sales support email directly. Our team will review your request and get back to you as soon as possible.
To help us assist you faster, please provide your order number, product name, purchase platform, a description of the issue, and your preferred solution.
Yes. Tuaieu offers after-sales support for eligible purchases made through both Amazon and our official website.
Depending on the situation, we may offer a replacement, refund, or another appropriate solution after reviewing your request.
Our after-sales team usually replies within 1–2 business days. Please note that response times may be longer during international public holidays.
